. See our Quickstart Guide for detailed instructions."}},{"@type":"Question","name":"Does Cookient work with WordPress, Shopify, Wix, etc.?","acceptedAnswer":{"@type":"Answer","text":"Yes! Cookient works with any platform that allows you to add custom HTML/JavaScript. This includes WordPress, Shopify, Wix, Squarespace, Webflow, and custom-built sites."}},{"@type":"Question","name":"Can I use Cookient on multiple domains?","acceptedAnswer":{"@type":"Answer","text":"Yes, you can add multiple domains to your Cookient account. Each domain has its own banner configuration, cookie scans, and consent logs. Your plan's pageview limit is shared across all domains."}},{"@type":"Question","name":"What is automatic cookie scanning?","acceptedAnswer":{"@type":"Answer","text":"Our scanner uses a headless browser to crawl your website and detect all cookies, localStorage items, and third-party scripts. It automatically categorizes known cookies and identifies which scripts need consent before loading. Scans run automatically based on your plan (every 2 weeks for Free, weekly for paid plans)."}},{"@type":"Question","name":"How does script blocking work?","acceptedAnswer":{"@type":"Answer","text":"Cookient prevents third-party scripts (like Google Analytics or Facebook Pixel) from loading until the user gives consent. When consent is granted, blocked scripts are automatically restored. This uses a MutationObserver to intercept scripts before they execute."}},{"@type":"Question","name":"What languages are supported?","acceptedAnswer":{"@type":"Answer","text":"Cookient supports 10 languages with pre-filled translations: English, German, French, Spanish, Dutch, Italian, Finnish, Swedish, Norwegian, and Danish. Auto-detect language shows the banner in the visitor's browser language automatically."}},{"@type":"Question","name":"Can I customize the banner design?","acceptedAnswer":{"@type":"Answer","text":"Yes! The Banner Editor lets you customize colors, fonts, button text, position, and more. You can also use 'Extract Styles' to automatically match your website's design."}},{"@type":"Question","name":"What cookie categories are available?","acceptedAnswer":{"@type":"Answer","text":"Cookient uses 5 standard categories: Functional (essential cookies, always allowed), Personalization (user preferences), Analytics (usage tracking like GA), Marketing (advertising and retargeting), and Security (fraud prevention, always allowed)."}},{"@type":"Question","name":"Is Cookient GDPR compliant?","acceptedAnswer":{"@type":"Answer","text":"Cookient is designed to help you achieve GDPR compliance by blocking cookies before consent (opt-in model), providing clear granular consent options, maintaining a 5-year audit trail, allowing users to withdraw consent at any time, and tracking banner version for each consent record."}},{"@type":"Question","name":"How long are consent logs stored?","acceptedAnswer":{"@type":"Answer","text":"Consent logs are stored for 5 years from the date of consent, as recommended by GDPR guidelines for maintaining proof of consent. After 5 years, logs are automatically purged. You can export your logs anytime for archival."}},{"@type":"Question","name":"Does Cookient support Google Consent Mode v2?","acceptedAnswer":{"@type":"Answer","text":"Yes! Cookient has built-in Google Consent Mode v2 support. When users accept or reject cookies, the correct consent signals (ad_storage, analytics_storage, etc.) are automatically sent to Google. This is required for Google Ads in the EEA since March 2024."}},{"@type":"Question","name":"What data does Cookient collect about visitors?","acceptedAnswer":{"@type":"Answer","text":"Cookient collects minimal, non-personally-identifiable data: Country (derived from IP, IP not stored), Device type (desktop, mobile, or tablet), Consent choices (which categories were accepted/rejected), and Anonymous visitor ID (cannot identify individuals). We do not store IP addresses or PII."}},{"@type":"Question","name":"Does Cookient slow down my website?","acceptedAnswer":{"@type":"Answer","text":"No. The Cookient loader script is only ~2KB and loads asynchronously, so it doesn't block page rendering. The full script (~5KB) loads in the background. We also use a CDN for fast global delivery."}},{"@type":"Question","name":"How does bot detection work?","acceptedAnswer":{"@type":"Answer","text":"Cookient automatically detects common bots and crawlers (Googlebot, Lighthouse, GTmetrix, etc.) and skips showing the consent banner to them. This prevents bots from polluting your analytics with false consent data and ensures crawlers can access your content."}},{"@type":"Question","name":"What is Do Not Track (DNT) / Global Privacy Control (GPC)?","acceptedAnswer":{"@type":"Answer","text":"DNT and GPC are browser signals that indicate a user doesn't want to be tracked. When Cookient detects these signals, it can automatically set consent to 'reject all' to respect the user's privacy preferences."}},{"@type":"Question","name":"Does Cookient block iframes (YouTube, Google Maps, etc.)?","acceptedAnswer":{"@type":"Answer","text":"Yes. Cookient can block embedded content from third parties (YouTube videos, Google Maps, social media embeds) until the user consents to the appropriate category. A placeholder is shown with a message explaining why the content is blocked."}},{"@type":"Question","name":"How do visitors change their consent after closing the banner?","acceptedAnswer":{"@type":"Answer","text":"You can enable the Re-consent Widget – a small floating button that lets visitors reopen their consent preferences. Alternatively, use the JavaScript API: window.cookient.showPreferences()"}},{"@type":"Question","name":"Is there a free trial?","acceptedAnswer":{"@type":"Answer","text":"Yes! All plans include a 14-day free trial. No credit card required to start. You can test all features before committing to a paid plan."}},{"@type":"Question","name":"What are the pricing plans?","acceptedAnswer":{"@type":"Answer","text":"Free includes 5,000 pageviews and scans every 2 weeks. Starter ($5/mo) includes 50,000 pageviews and weekly scans. Pro ($15/mo) includes 250,000 pageviews and weekly scans. Business ($50/mo) includes 1,000,000 pageviews and weekly scans. All plans include unlimited domains, consent logs, Google Consent Mode, and all features."}},{"@type":"Question","name":"What happens if I exceed my pageview limit?","acceptedAnswer":{"@type":"Answer","text":"If you exceed your monthly pageview limit, your banner will continue to work normally. We'll notify you and suggest upgrading to a higher plan. We don't charge overage fees or disable your banner mid-month."}},{"@type":"Question","name":"Can I cancel anytime?","acceptedAnswer":{"@type":"Answer","text":"Yes, you can cancel your subscription at any time from your account settings. Your service will continue until the end of your current billing period. There are no cancellation fees."}},{"@type":"Question","name":"How do I get support?","acceptedAnswer":{"@type":"Answer","text":"You can reach our support team at [email protected]. We typically respond within 24 hours on business days."}}]}

Frequently Asked Questions

Find answers to common questions about Cookient, cookie consent, and GDPR compliance.

General

What is Cookient?

Cookient is a cookie consent management platform (CMP) that helps websites comply with GDPR, ePrivacy, and other privacy regulations. It provides a customizable consent banner, automatic cookie scanning, and detailed consent logs.

What regulations does Cookient help with?

Cookient helps you comply with:
  • GDPR (EU General Data Protection Regulation)
  • ePrivacy Directive (EU Cookie Law)
  • UK GDPR (Post-Brexit UK regulation)
  • Google Consent Mode v2 requirements

Who is Cookient for?

Cookient is designed for website owners, developers, and agencies who need a simple, lightweight cookie consent solution. It's ideal for small to medium websites that want GDPR compliance without complex enterprise tools.

Setup & Installation

How do I install Cookient on my website?

Add a single script tag to your website's <head> section:
<script src="https://cdn.cookient.app/banner.js" data-domain="your-domain.com" async></script>
See our Quickstart Guide for detailed instructions.

Does Cookient work with WordPress, Shopify, Wix, etc.?

Yes! Cookient works with any platform that allows you to add custom HTML/JavaScript. This includes WordPress, Shopify, Wix, Squarespace, Webflow, and custom-built sites. Check our Installation guide for setup instructions.

Can I use Cookient on multiple domains?

Yes, you can add multiple domains to your Cookient account. Each domain has its own banner configuration, cookie scans, and consent logs. Your plan's pageview limit is shared across all domains.

Features

What is automatic cookie scanning?

Our scanner uses a headless browser to crawl your website and detect all cookies, localStorage items, and third-party scripts. It automatically categorizes known cookies and identifies which scripts need consent before loading. Scans run automatically based on your plan (every 2 weeks for Free, weekly for paid plans).

How does script blocking work?

Cookient prevents third-party scripts (like Google Analytics or Facebook Pixel) from loading until the user gives consent. When consent is granted, blocked scripts are automatically restored. This uses a MutationObserver to intercept scripts before they execute.

What languages are supported?

Cookient supports 10 languages with pre-filled translations:
EnglishGermanFrenchSpanishDutchItalianFinnishSwedishNorwegianDanish

Auto-detect language shows the banner in the visitor's browser language automatically.

Can I customize the banner design?

Yes! The Banner Editor lets you customize colors, fonts, button text, position, and more. You can also use "Extract Styles" to automatically match your website's design.

What cookie categories are available?

Cookient uses 5 standard categories:
  • Functional – Essential cookies (always allowed)
  • Personalization – User preferences
  • Analytics – Usage tracking (GA, etc.)
  • Marketing – Advertising and retargeting
  • Security – Fraud prevention (always allowed)

GDPR & Compliance

Is Cookient GDPR compliant?

Cookient is designed to help you achieve GDPR compliance by:
  • Blocking cookies before consent (opt-in model)
  • Providing clear, granular consent options
  • Maintaining a 5-year audit trail of all consents
  • Allowing users to withdraw consent at any time
  • Tracking banner version for each consent record

Note: Cookient is a tool to help with compliance. Consult a legal professional for specific regulatory requirements.

How long are consent logs stored?

Consent logs are stored for 5 years from the date of consent, as recommended by GDPR guidelines for maintaining proof of consent. After 5 years, logs are automatically purged. You can export your logs anytime for archival.

Does Cookient support Google Consent Mode v2?

Yes! Cookient has built-in Google Consent Mode v2 support. When users accept or reject cookies, the correct consent signals (ad_storage, analytics_storage, etc.) are automatically sent to Google. This is required for Google Ads in the EEA since March 2024.

What data does Cookient collect about visitors?

Cookient collects minimal, non-personally-identifiable data:
  • Country – Derived from IP (IP not stored)
  • Device type – Desktop, mobile, or tablet
  • Consent choices – Which categories were accepted/rejected
  • Anonymous visitor ID – Cannot identify individuals

We do not store IP addresses or personally identifiable information.

Technical

Does Cookient slow down my website?

No. The Cookient loader script is only ~2KB and loads asynchronously, so it doesn't block page rendering. The full script (~5KB) loads in the background. We also use a CDN for fast global delivery.

How does bot detection work?

Cookient automatically detects common bots and crawlers (Googlebot, Lighthouse, GTmetrix, etc.) and skips showing the consent banner to them. This prevents bots from polluting your analytics with false consent data and ensures crawlers can access your content.

What is Do Not Track (DNT) / Global Privacy Control (GPC)?

DNT and GPC are browser signals that indicate a user doesn't want to be tracked. When Cookient detects these signals, it can automatically set consent to "reject all" to respect the user's privacy preferences.

Does Cookient block iframes (YouTube, Google Maps, etc.)?

Yes. Cookient can block embedded content from third parties (YouTube videos, Google Maps, social media embeds) until the user consents to the appropriate category. A placeholder is shown with a message explaining why the content is blocked.

How do visitors change their consent after closing the banner?

You can enable the Re-consent Widget – a small floating button that lets visitors reopen their consent preferences. Alternatively, use the JavaScript API: window.cookient.showPreferences()

Billing & Account

Is there a free trial?

Yes! All plans include a 14-day free trial. No credit card required to start. You can test all features before committing to a paid plan.

What are the pricing plans?

  • Free – 5,000 pageviews, scans every 2 weeks
  • Starter ($5/mo) – 50,000 pageviews, weekly scans
  • Pro ($15/mo) – 250,000 pageviews, weekly scans
  • Business ($50/mo) – 1,000,000 pageviews, weekly scans

All plans include unlimited domains, consent logs, Google Consent Mode, and all features.

What happens if I exceed my pageview limit?

If you exceed your monthly pageview limit, your banner will continue to work normally. We'll notify you and suggest upgrading to a higher plan. We don't charge overage fees or disable your banner mid-month.

Can I cancel anytime?

Yes, you can cancel your subscription at any time from your account settings. Your service will continue until the end of your current billing period. There are no cancellation fees.

How do I get support?

You can reach our support team at [email protected]. We typically respond within 24 hours on business days.
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