Terms of Service

1. Introduction

Welcome to Cookient. These Terms of Service ("Terms") govern your use of the Cookient cookie consent management platform ("Service") operated by Sijoitusyhtiö Reis Oy ("Company", "we", "us", or "our"), a company registered in Finland with business ID 2283166-5 (VAT: FI22831665).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

Cookient provides a software-as-a-service (SaaS) platform for managing cookie consent on websites. Our Service includes:

• Cookie consent banner creation and customization
• Automatic cookie scanning and categorization
• Consent logging and storage
• Analytics and reporting features
• Integration with Google Consent Mode v2

3. Account Registration

To use our Service, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

4. Payment Terms

Our Service is offered through various subscription plans. By subscribing to a paid plan:

• You authorize us to charge your payment method through our payment processor, Stripe
• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as described in our Refund Policy
• We reserve the right to change our pricing with 30 days notice

Payments are processed securely by Stripe. We do not store your complete payment card information.

5. User Obligations

When using our Service, you agree to:

• Use the Service only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Not use the Service to collect data in violation of privacy laws
• Ensure your use of cookie consent complies with applicable regulations (GDPR, ePrivacy, etc.)
• Not resell or redistribute the Service without our permission

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Sijoitusyhtiö Reis Oy and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you upload to the Service, including banner customizations and branding elements. You grant us a license to use this content solely for providing the Service to you.

7. Service Availability

We strive to maintain high availability of our Service. However, we do not guarantee uninterrupted access and may perform maintenance or updates that temporarily affect availability. We are not liable for any damages resulting from service interruptions.

8. Limitation of Liability

To the maximum extent permitted by law, Sijoitusyhtiö Reis Oy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of the Service.

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, error-free, or completely secure
• The Service will meet your specific requirements or expectations
• Any errors or defects in the Service will be corrected
• The results obtained from using the Service will be accurate or reliable

10. Regulatory Compliance Disclaimer

IMPORTANT: YOU ARE SOLELY RESPONSIBLE FOR ENSURING YOUR WEBSITE'S COMPLIANCE WITH GDPR, ePRIVACY DIRECTIVE, AND ALL OTHER APPLICABLE PRIVACY REGULATIONS.

While Cookient provides tools designed to help with cookie consent management, we make no guarantees regarding legal compliance. Privacy regulations vary by jurisdiction and are subject to frequent changes and evolving interpretations.

You acknowledge that:

• Our Service may temporarily lag behind new regulatory requirements or interpretations
• Cookie categorizations are provided as guidance only and may not reflect the latest legal requirements
• You should consult with qualified legal counsel regarding your specific compliance obligations
• We are not liable for any fines, penalties, or damages resulting from non-compliance with privacy laws
• Regulatory authorities may interpret compliance requirements differently than our implementation

11. Technical Limitations

You acknowledge and accept the following technical limitations of our Service:

• Cookie scanning may not detect all cookies, especially those set dynamically or by third-party scripts
• Script blocking may not work with all website configurations or content management systems
• Browser updates or third-party service changes (analytics platforms, advertising networks) may affect functionality
• We are not responsible for compatibility issues with your specific website technology stack
• Performance of the consent banner may vary based on user's browser, device, and network conditions

We are not liable for any damages arising from bugs, errors, compatibility issues, or the failure of the Service to detect or block specific cookies or scripts.

12. Indemnification

You agree to indemnify, defend, and hold harmless Sijoitusyhtiö Reis Oy, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable privacy laws or regulations
• Any claim that your website's cookie practices infringe upon the rights of third parties
• Your configuration or customization of the Service

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time through your account settings. See our Cancellation Policy for details on what happens after termination.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Finland, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Finland.

16. Contact Information

If you have any questions about these Terms, please contact us at: